RESOURCES · BLOG · DOWNLOADS
Owner stories, PDF and templates—narratives from working alongside real small business operators.
All checklist and templates are built into our online workshops — built from working alongside real small business operators.
BUSINESS SYSTEM
FEATURED
Why small businesses Need SOPs- PDF. How things get done in your business is the starting point of creating SOPs.
Our online workshop “Customer-Oriented Business Processes” takes a deep dive into your daily operations to create standard operating procedures that are customer focused.
Focusing on the importance of customer satisfaction in business processes. This module teaches learners how to design and implement customer-oriented business processes that prioritize customer needs and expectations. By completing this module, businesses can develop the skills to create processes that deliver value to customers, resulting in increased customer loyalty and retention.
FROM THE BLOG
By category, per our SEO content plan.
OPERATIONAL FITNESS
What Makes a Business Operationally Fit?
The plain-language version of our framework. Vendor Boot Camp workshops begin with understanding how your business actually operates—not assumptions. Your customized Assessment tells us where to start. Operational work you were already avoiding—now done with structure. Your Training aligns with real operational risk.
PDF Checklist
OPERATIONAL FITNESS
Signs your Business Systems are Breaking Down.
Our Checklists are a part of your enrollment in each workshop. We use them to motivate you on your business journey and to discuss during accountability guidance. Most of them aren’t on a P&L
Abbreviated PDF Checklist
Watch the Story
OPERATIONAL FITNESS
Your business and personal narratives are your superpower.
Why telling both — together — outperforms any marketing tactic for small business owners.
Watch 2 min Video
BUSINESS SYSTEM
How to create systems that scale.
A decision to leverage your current business expertise requires patient internal systems and planning. Our Checklists are a part of your enrollment in each workshop Attract new customers and provide superior service to your current customer is smart growth.
PDF Abbreviated PDF Checklist
PDF Checklist
ACCOUNTABILITY
Why accountability improves business performance.
Our Checklists are a part of your enrollment in each workshop. Our premium service for business processes, talent management and sales and marketing strategy is available to busy owners over a 12-month period.
PDF Checklist
ACCOUNTABILITY
Execution vs. motivation in entrepreneurship.
Lack of Professional Support Leaves You Vulnerable to Making Hiring Decisions Based on Your Gut Feelings
Lack of Professional Support Leads to Inefficient Customer Focused Business Process Design (BPD)
Lack of Professional Support Can Limit Your Understanding of the power of your personal/business narrative in Sales and Marketing Strategy
Lack of Professional Support Increases the Cost of Purchasing, Controlling and Evaluating Technology.
Lack of Professional Support Can Leave You Blind to the Impact of a Winning Proposal on Your Daily Operational Activities.
Storyboard
COMMUNITY IMPACT
Supporting underserved entrepreneurs.
The structural reasons why minority and first-gen owners face higher operational risk, are just excuses for not trying. Creativity, ingenuity, resiliency, and professional support will overcome any risk and build communities friendly businesses. Fact:98% of the business in America are small businesses. Those owners need to support each other with their dollars and business experiences.
Watch the Story
COMMUNITY IMPACT
Building generational business stability.
Focused Succession Planning strategy, Not motivation. Not “trying harder” 90% of the businesses in Europe are 2nd or 3rd generation family businesses ….
Watch 2 min Video
FREE EBOOK · 96 PAGES
Go Further Than We Have Gone:
eBook Beyond Qualified
Our trials, tribulations, and triumphs as business owners should encourage you and challenge you to go further than we have gone. We know that you are beyond qualified to start, grow and expand successful businesses that provide opportunities for you, your family, your community and the world.
Vendor Boot Camp® online workshops provide a proven tool to improve the business climate in our communities. Included in the eBook is our online Process Overview to help owners: identify daily operational gaps, apply fixes, improve customer experiences, Build Credibility